In the course of our day-to-day operations, we collect personal information from clients and prospective clients so we can deliver our products and services, tailor your experience, and communicate important information related to those services. Protecting your privacy is fundamental to us. We are committed to safeguarding the confidentiality of information and respecting individuals’ privacy. This Privacy Policy (also referred to as the 'Privacy Notice' or simply the 'Notice') explains how we collect, use, disclose, and manage personal information that you provide to us directly or that we receive from third parties in connection with your use of our services and/or our website. It also outlines your rights in relation to our processing of your personal information in accordance with the Personal Data Protection Act 2012 of Singapore ("PDPA"). References to "the Company," "we," "us," or "our" mean MIRO solution Technology Limited. Our Privacy Notice is reviewed on a regular basis to reflect new legal obligations, technologies, and changes in our operations and practices, and to remain aligned with the evolving regulatory landscape in Singapore. The personal information we hold is governed by the most recent version of this Privacy Notice. We may amend this Privacy Notice at any time by posting the updated version on this site.

We respect the privacy of everyone who accesses our website and take reasonable steps to safeguard the personal information of clients, prospective clients, applicants, and visitors in line with the PDPA and applicable privacy laws. We maintain appropriate technical and organizational measures designed to keep your information secure and aligned with industry standards. We also run periodic training and awareness programs for employees, and we treat privacy breaches with the utmost seriousness, applying disciplinary actions where appropriate. We have designated a Data Protection Officer (DPO) responsible for ensuring that personal information is processed in compliance with applicable laws and this Privacy Notice. Information you provide when opening an account, applying for a role, or using our website is treated as registered information and protected in several ways. You can access it using your chosen username and password, which you are responsible for keeping confidential. Registered information is stored securely and is accessible only to authorized personnel.

To open an account, you will need to complete and submit a “create account” form with the required details. By doing so, you consent to the collection of personal information so that we can assess your application and comply with applicable laws and regulations in Singapore. The types of information we may collect from you include (on an 'as applicable' basis), as follows: 1) Full name, current residential address, and contact details (e.g., email address, telephone number); 2) Date of birth, place of birth, gender, citizenship; 3) Bank account information and credit card details, including details about your source of funds, assets, and liabilities; 4) Account balances, account activity, your inquiries, and our responses; and information on whether you are a Politically Exposed Person (PEP) or otherwise hold a prominent public function; 5) Verification information necessary to verify your identity, such as a passport, driver’s licence, or NRIC/FIN (in accordance with PDPC guidelines); 6) Other personal, commercial, and/or identification information that we, in our sole discretion, deem necessary to comply with Anti‑Money Laundering (AML) and Countering the Financing of Terrorism (CFT) obligations under Singapore laws. Certain information is collected automatically, such as: 1) Browser Information; 2) Log Information – information generated by your use of services provided by the Company that is automatically collected and stored in our server logs. We may also receive information about you from other sources such as payment providers, payment channels, and from publicly available sources.

We do not disclose clients’ confidential information to third parties except: (a) where required by applicable laws, rules, or regulations; (b) where there is a legal duty to disclose; (c) where disclosure is necessary for our legitimate business interests; (d) as set out in our Terms of Service; or (e) at your request, with your consent, or as otherwise described in this Privacy Notice. We make such disclosures on a “need-to-know” basis unless otherwise required by a regulator. We may share personal information with: 1) members of our group (affiliates and subsidiaries); and 2) service providers and business partners for business purposes (for example, administrative, financial, legal, tax, compliance, insurance, IT, debt-recovery, analytics, and research services). Where service providers and partners process personal information to deliver services you have requested, they may store your information to meet their legal and operational obligations. We require such parties to keep the information confidential, respect privacy rights, and comply with relevant privacy laws and this Notice.

Our operations rely on a network of computers, servers, and related infrastructure, including certain third-party service providers. We and our service providers may store and process your personal data in Singapore or in other jurisdictions where we or our service providers operate. When we store data outside Singapore, we take steps to ensure that your data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.

We may transfer personal information outside Singapore to other group entities, service providers, and business partners acting on our behalf. Where such transfers occur, we ensure they are lawful and that recipients are subject to appropriate safeguards and obligations, ensuring a standard of protection to your personal data so transferred that is comparable to the protection under the PDPA.

We take the protection of your personal information seriously in all interactions. We retain personal information for as long as necessary to maintain our business relationship with you and to meet legal, regulatory, and operational requirements. We store information securely and take reasonable steps to protect it from misuse, loss, and unauthorized access, modification, or disclosure. When information is no longer required for the purposes for which it was collected, we either delete it securely or remove identifying details. In some cases, we must retain certain records for specified periods (for example, to comply with anti-money laundering obligations, typically up to 5 years after a relationship ends, or longer if permitted or required by law).

When you use our products and services, we may place small data files—such as cookies, flash cookies, pixel tags, or similar tracking technologies (collectively, “Cookies”)—on your device. We use Cookies to recognize you, understand how you use our products and services, personalize content, and collect device information to help meet our legal obligations. For more information, see our Cookies Policy.

Under the PDPA, you have the following rights in relation to your personal data:

* Access and Correction: You have the right to request access to the personal data that we hold about you and to inquire about the ways in which your personal data has been or may have been used or disclosed by us within a year before the date of your request. You also have the right to request correction of any error or omission in your personal data. We will respond to your request as soon as reasonably possible.

* Withdrawal of Consent: You may withdraw your consent to our collection, use, and disclosure of your personal data at any time by giving us reasonable notice. Upon withdrawal, we will cease to collect, use, or disclose your personal data unless required or authorized under applicable laws. Please note that withdrawing consent may affect our ability to continue providing you with our products or services.

To exercise any of your rights, please contact our Data Protection Officer at CS@miroglobal.cc. We may require you to provide proof of identity before processing your request.

We review this Privacy Notice regularly to ensure it reflects new obligations, technology, and changes in our operations, and remains aligned with the regulatory environment. The personal information we hold is governed by the most current version of this Notice. If we make changes, we will post the updated Notice and, where appropriate, notify you in other ways we consider suitable.