In the course of our day-to-day operations, we collect personal information from clients and prospective clients so we can deliver our products and services, tailor your experience, and communicate important information related to those services. Protecting your privacy is fundamental to us. We are committed to safeguarding the confidentiality of information and respecting individuals’ privacy. This Privacy Policy (also referred to as the 'Privacy Notice' or simply the 'Notice') explains how we collect, use, disclose, and manage personal information that you provide to us directly or that we receive from third parties in connection with your use of our services and/or our website. It also outlines your rights in relation to our processing of your personal information. References to “the Company,” “we,” “us,” or “our” mean our organization. Our Privacy Notice is reviewed on a regular basis to reflect new legal obligations, technologies, and changes in our operations and practices, and to remain aligned with the evolving regulatory landscape. The personal information we hold is governed by the most recent version of this Privacy Notice. If you are an employee, contractor, or third-party provider, your personal information may be used for purposes related to your employment or contractual relationship, as applicable. This Privacy Notice covers the processing of personal information of clients, prospective clients, and website visitors. We may amend this Privacy Notice at any time by posting the updated version on this site, including its effective date, and we will post any material changes on our website.

We respect the privacy of everyone who accesses our website and take reasonable steps to safeguard the personal information of clients, prospective clients, applicants, and visitors in line with applicable privacy and data protection laws. We maintain appropriate technical and organizational measures designed to keep your information secure and aligned with industry standards. We also run periodic training and awareness programs for employees, and we treat privacy breaches with the utmost seriousness, applying disciplinary actions where appropriate. We have designated personnel responsible for ensuring that personal information is processed in compliance with applicable laws and this Privacy Notice. Information you provide when opening an account, applying for a role, or using our website is treated as registered information and protected in several ways. You can access it using your chosen username and password, which you are responsible for keeping confidential. Registered information is stored securely and is accessible only to authorized personnel. All personal information transmitted to the Company is sent over secure connections to help prevent unauthorized access. Personal information that is not classified as registered information is likewise stored securely and restricted to authorized personnel.

To open an account, you will need to complete and submit a “create account” form with the required details. By doing so, you consent to the collection of personal information so that we can assess your application and comply with applicable laws and regulations. The types of information we may collect from you include (on an 'as applicable' basis), as follows: 1) Full name, current residential address, and contact details (e.g., email address, telephone number); 2) Date of birth, place of birth, gender, citizenship; 3) Bank account information and credit card details, including details about your source of funds, assets, liabilities, and Office of Foreign Assets Control (OFAC) information; 4) Account balances, account activity, your inquiries, and our responses; and information on whether you are a Politically Exposed Person (PEP) or otherwise hold a prominent public function; 5) Verification information necessary to verify your identity, such as a passport, driver’s licence, or other government-issued identity card; 6) Other personal, commercial, and/or identification information that we, in our sole discretion, deem necessary to comply with Anti‑Money Laundering (AML) obligations under applicable laws and regulations (for example, relevant European Union directives). Certain information is collected automatically, such as: 1) Browser Information – information automatically collected via analytics providers from your browser, including your IP address and/or domain name and any external page that referred you to us, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform; 2) Log Information – information generated by your use of services provided by the Company that is automatically collected and stored in our server logs. This may include, but is not limited to, device‑specific information, location information, system activity, and any internal and external information related to pages that you visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our Website or App (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse‑overs), and methods used to browse away from the page. We may also receive information about you from other sources. We may obtain information about you through your usage of our services, including through our websites, the account opening process, webinar sign‑up forms, event subscriptions, and from information provided in the course of on‑going support communications. We may also receive information about you from third parties such as your payment providers, payment channels, and from publicly available sources. For example: 1) The banks you use to transfer money to us may provide your basic personal information, such as your name and address, as well as your bank account details; 2) Your business partners may provide your name and address, as well as financial information; 3) Advertising networks, analytics providers, and search information providers may provide anonymized or de‑identified information about you, such as how you found our website; 4) Credit reference agencies do not provide us with personal information about you but may be used to corroborate information you have provided to us.

We do not disclose clients’ confidential information to third parties except: (a) where required by applicable laws, rules, or regulations; (b) where there is a legal duty to disclose; (c) where disclosure is necessary for our legitimate business interests; (d) as set out in our Terms of Service; or (e) at your request, with your consent, or as otherwise described in this Privacy Notice. We make such disclosures on a “need-to-know” basis unless otherwise required by a regulator. Where disclosure is made, the recipient is informed of the confidential nature of the information. We may share personal information with: 1) members of our group (affiliates and subsidiaries); and 2) service providers and business partners for business purposes (for example, administrative, financial, legal, tax, compliance, insurance, IT, debt-recovery, analytics, and research services). Where service providers and partners process personal information to deliver services you have requested, they may store your information to meet their legal and operational obligations. We require such parties to keep the information confidential, respect privacy rights, and comply with relevant privacy laws and this Notice.

Our operations rely on a network of computers, servers, and related infrastructure, including certain third-party service providers. We and our service providers may store and process your personal data in the European Union (including Lithuania) and the United Kingdom, among other locations.

We may transfer personal information outside the EEA and UK to other group entities, service providers, and business partners acting on our behalf. Where such transfers occur, we ensure they are lawful and that recipients are subject to appropriate safeguards and obligations, including compliance with the EU General Data Protection Regulation and the UK Data Protection Act 2018. Where applicable (including transfers to the US), we may rely on standard contractual clauses or other approved mechanisms.

By using our products and services, you acknowledge and consent that your personal data may be transferred to other countries, including those with different privacy and data protection laws from your own. In all cases, we protect your personal information as described in this Notice and ensure appropriate contractual arrangements are in place for any sharing of information.

We take the protection of your personal information seriously in all interactions—whether in person, by phone or email, or online. We retain personal information for as long as necessary to maintain our business relationship with you and to meet legal, regulatory, and operational requirements. We store information securely and take reasonable steps to protect it from misuse, loss, and unauthorized access, modification, or disclosure. When information is no longer required for the purposes for which it was collected, we either delete it securely or remove identifying details. In some cases, we must retain certain records for specified periods (for example, to comply with anti-money laundering obligations, typically up to 5 years after a relationship ends, or longer if permitted or required by law). If you opt out of marketing, we keep your details on a suppression list to honor your preferences. In limited cases, we may need to retain data beyond 5 years for legal, regulatory, or technical reasons.

When you use our products and services, we may place small data files—such as cookies, flash cookies, pixel tags, or similar tracking technologies (collectively, “Cookies”)—on your device. We use Cookies to recognize you, understand how you use our products and services, personalize content, and collect device information to help meet our legal obligations. For more information, see our Cookies Policy.

Your rights in relation to the personal information we hold about you include the following. * Information Access; If you ask us, we would confirm whether we are processing your personal information and, if so, what information we process and, if requested, provide you with a copy of that information within 30 days from the date of your request. * Rectification; It is important to us that your personal information is up to date. We would take all reasonable steps to make sure that your personal information remains accurate, complete and up-to-date. If the personal information we hold about you is inaccurate or incomplete, you are entitled to have it rectified. If we have disclosed your personal information to others, we would let them know about the rectification where possible. If you ask us, if possible and lawful to do so, we would also inform you with whom we have shared your personal information so that you can contact them directly. You may inform us at any time that your personal details have changed by emailing us at CS@miroglobal.cc. The Company would change your personal information in accordance with your instructions within a reasonable time. To proceed with such requests we may sometimes require supporting documents from you as proof i.e. personal information that we are required to keep for regulatory or other legal purposes. * Erasure; You can ask us to delete or remove your personal information in certain circumstances such as if we no longer need it, provided that we have no legal obligation to retain that data. Such requests would be subject to the contract that you have with us, and to any retention limits we are required to comply with in accordance with applicable laws and regulations. If we have disclosed your personal information to others, we would let them know about the erasure request where possible. If you ask us, if possible and lawful to do so, we would also inform you with whom we have shared your personal information so that you can contact them directly. * Processing restrictions; You can ask us to block or suppress the processing of your personal information in certain circumstances such as if you contest the accuracy of that personal information or object to us processing it. It would not stop us from storing your personal information. We would inform you before we decide not to agree with any requested restriction. If we have disclosed your personal information to others, we would let them know about the restriction of processing if possible. If you ask us, if possible and lawful to do so, we would also inform with whom we have shared your personal information so that you can contact them directly. * Data portability; In certain circumstances, you may have the right to request for personal information you have provided us with previously (in a structured, commonly used and machine readable format) and to re-use it elsewhere or request us to transfer this to a third party. * Objection; You may request us to stop processing your personal information, and we would do so, if we are: 1. Relying on our own or someone else’s legitimate interests to process your personal information except if we can demonstrate compelling legal grounds for the processing; 2. Processing your personal information for direct marketing; or 3. Processing your personal information for research unless we reasonably believe such processing is necessary or prudent for the performance of a task carried out in the public interest (such as by a regulatory or enforcement agency). * Automated decision-making and profiling; If we have made a decision about you based solely on an automated process (e.g. through automatic profiling) that affects your ability to access our products and services or has another significant effect on you, you can request not to be subject to such a decision unless we can demonstrate to you that such decision is necessary for entering into, or the performance of, a contract between you and us. Even if a decision is necessary for entering into or performing a contract, you may contest the decision and require human intervention. We may not be able to offer our products or services to you, if we agree to such a request (i.e. end our relationship with you).

We review this Privacy Notice regularly to ensure it reflects new obligations, technology, and changes in our operations, and remains aligned with the regulatory environment. The personal information we hold is governed by the most current version of this Notice. If we make changes, we will post the updated Notice and, where appropriate, notify you in other ways we consider suitable.